Store Policy
Customer Care
At MB Pigeon and Pet Supplies, customer care is at the heart of everything we do. Our team is dedicated to ensuring that you have a seamless shopping experience from start to finish. Whether you’re purchasing in-store or online, we’re here to assist with product recommendations, order enquiries, and any issues that may arise. If you have any questions or concerns, our customer service team is available by phone, email, or through our online contact form. We aim to respond promptly and resolve any concerns within 24 hours during business days. Your satisfaction is our top priority, and we’re committed to offering exceptional service every time you shop with us.
Privacy & Safety
MB Pigeon and Pet Supplies values your privacy and is committed to protecting your personal information. When you shop with us, your data is handled with the utmost care and confidentiality. We use secure encryption protocols to ensure that your personal and payment information is protected at all times. We will never share your information with third parties, except where required by law or necessary to process your order (e.g., with delivery services). For a detailed understanding of how we handle your information, please refer to our Privacy Policy. We are also committed to providing a safe and secure shopping environment, both online and in-store, ensuring you can shop with confidence.
Wholesale Inquiries
For businesses or bulk buyers, MB Pigeon and Pet Supplies offers competitive wholesale pricing on a range of products, including animal feed, pet supplies, and fishing tackle. Whether you're a breeder, a farmer, or a retailer, we welcome the opportunity to supply your business with high-quality products at discounted rates. To enquire about wholesale options, please contact our team directly via email or phone. We’re happy to discuss your needs, provide product catalogues, and offer tailored solutions, including bulk pricing, delivery arrangements, and account management for ongoing orders.
Payment Methods
- Credit / Debit Cards
- Cash ( In-Store )
- PAYPAL
- Apple Pay
- Offline Payments